Thank Hue for Rating Us #1

Color us thankful! We’re honored to have earned several J.D. Power Awards for customer satisfaction in 2021 all thanks to you. When it comes to color and quality, your satisfaction is at the heart of everything we do.

2021 J.D. Power Award Trophies

2021 J.D. Power Awards*:

  • #1 in Customer Satisfaction with Exterior Paints (2 Years in a Row) 
  • #1 in Customer Satisfaction with Exterior Stains (3 Years in a Row) 
  • #1 in Customer Satisfaction with Paint Retailers (3 Years in a Row) 

Our commitment to bringing your vision to life remains the same. With new features like online color sample ordering, we’re making it easier to turn DIY projects into a colorful success, and we’ll continue to be by your side every step of the way.

Every year J.D. Power collects consumer-driven data that helps people like you find brands known for putting their customers first. The J.D. Power Paint Satisfaction StudySM examines key drivers of satisfaction among customers who purchased and applied interior paint, exterior paint, interior stain and/or exterior stain. The overall customer experience is based on four key drivers of satisfaction: application; durability; offerings; and price. For more information about the U.S. Paint Satisfaction Study, click here.

*For J.D. Power 2021 award information, visit


  1. I have a large painting project at my home. I will be using SW paint for the 8 + rooms. Do you know of a reputable painter in the Katy, Tx Area?

    Michael Lochbaum
    • Hi Michael, Sherwin-Williams does not subcontract any work out. You may want to contact your local store as they work with these types of professionals on a daily basis. The store should be able to provide you with a list of names and numbers of contractors in your area. For your convenience, we have provided a link to our store locator:

  2. I just came back from an SW store in Nampa. I was unable to purchase paint because he said shipments of gloss were unavailable. I wanted a high gloss white and a semi-gloss Lacewing. He said there were no paint components available to mix my order. Is SW unable to fulfill small project? I am not so happy right now.

    Brenda Garrett
  3. i had my home painted with sw emerald exterior and in only 3 years i have 2 walls peeling and blistering. i contacted my sw store about this and the sw guarantee. this was 4 months ago. they were to contact the painters as well as a district manager. i havent heard a thing about this problem. fall is coming on quick and i need something done here; either the money back to buy more paint or the painting company to redo the work. how long does it take to get this done?
    thanks for any help….

    suesan a arth

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